FAQs

FAQs

• Large Quantity Orders? Contact us directly

• Need a product but it's not available on the site? No problem! Let us know what you are looking for and we'll do our best to source the product for you. 

• Picking Up Your Order
• All pickup orders would need to be picked up from our downtown pickup location
• Mask World 427A Yonge St. Toronto, ON M5B 1T1
• Pickup days are Mon, Wed, or Fri between 11a-2p
• Pickup orders are prepaid only - no walk-ins
• Pickup orders will be ready in 48 hours, contact us directly for emergency/rush orders
• Please bring your confirmation order email for verification for pick up

• Local Delivery
• We charge a $10 flat fee for local delivery for a 20km radius from our downtown location.
• Delivery boundaries:
• West: 427 HWY
• North: 407 HWY
• East: Markham Rd, Scarborough
• South: Lakeshore